The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The deluxe king room I stayed in was impressively spacious and offered an inner courtyard view, ensuring a peaceful night’s sleep.” view full review
Exquisite Breakfast
“Breakfast was a highlight with an a la carte menu featuring fresh pastries and a good Spanish twist.” view full review
Rooftop Relaxation
“The rooftop patio and pool were a perfect escape to unwind after a day of exploring, complete with nice bar snacks and refreshing drinks.” view full review
Sleeping Bliss
“The comfort of the bed and pillows was unparalleled; I have never had a more restful night’s sleep.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Open-air bath
Public Bath
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Pl. Del Carmen,
Madrid,
Spain,
28013,
Community of Madrid
Map view
Pl. Del Carmen,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.2
km
Square
Plaza Mayor
970 m
Palace
Royal Palace of Madrid
1.3
km
Plaza de la Independencia
Parque del Retiro
1.3
km
Museum
Museo Nacional Thyssen-Bornemisza
770 m
Park
El Retiro Park
1.7
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.6
km
Public Building
Cybele Palace
750 m
Museum
Plaza de Cibeles
720 m
Church
Real Basilica de San Francisco el Grande
1.9
km
Garden
Royal Botanical Garden of Madrid
1.4
km
Museum
Museo de Historia de Madrid
790 m
Calle Ponzano tapas
2.6
km
Square
Plaza de Santa Ana
700 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
690 m
Museum
CaixaForum Madrid
1.4
km
Opposite Palacio Real
Plaza de Oriente
1.2
km
Paseo del Pintor Rosales
Templo de Debod
1.7
km
Museum
National Archaeological Museum
1.4
km
Library
Museum of the National Library
1.3
km
Theatre
Teatro Real
1.2
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.0
km
Church
Catedral de Sta Maria la Real de la Almudena
1.5
km
Museum
Museo Sorolla
2.1
km
Calle de Ferraz
Temple of Debod
1.8
km
Park
Neptune Fountain
860 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.0
km
Nearby
Square
Puerta del Sol
530 m
Casino
Gran Via
380 m
Calle Alcala 42
Circulo de Bellas Artes
390 m
Restaurants
Rosi La Loca Taberna
730 m
Calle Cadiz 4
MU El Placer de la Carne
210 m
Calle Chinchilla 3
De Maria
70 m
Calle Tetuan 34
Lamucca del Carmen
60 m
Plaza de Carmen 5
Ciudad de Tui
80 m
Calle Montera 22
La Cueva de 1900
120 m
Calle del Arenal N 6 Junto a Plaza Puerta del Sol
StreetXo
380 m
Calle Serrano
Artemisa Sol-Gran Via
90 m
Calle Tres Cruces 4
Cafe & Tapas ga compania del tropico
140 m
Calle Montera 10
Reviews and Ratings
Feedback from previous guests about their experience.
94%
liked the hotel and would stay again
Luxurious room features
Exceptional service
Limited dinner options
Not ideal pricing
9.4/10
Perfect
Rooms
9.4
Location
10.0
Service
9.9
Dining
7.8
Guest reviews
9.4/10
based on 30 reviews
8.9
8.9/10 based on 712 reviews
Emily
United Kingdom,
January
2025
9.6/10
I was thoroughly impressed with this hotel experience! The staff were incredibly attentive and really went out of their way to make my stay memorable. The breakfast was definitely a highlight with exceptional quality. The rooms were luxurious and spacious, while the beautiful decor added to the overall ambiance. However, sometimes the rooftop area got a bit crowded during peak times. Overall, it was a fantastic value for the price.
Rooms
10.0
The rooms were spacious, luxurious, and featured modern decor, which made for a truly comfortable stay.
Service
10.0
The service was impeccable; the staff went above and beyond to ensure everything was perfect during my stay.
Location
10.0
Centrally located, making it super easy to explore Madrid's major attractions nearby.
Dining
9.0
I enjoyed the breakfast offerings, which were exceptional in both taste and presentation.
Facilities
8.0
The rooftop bar and pool area provided stunning views and were definitely a highlight. However, they could get a bit crowded at times.
Steve
United Kingdom,
January
2025
9.0/10
I had a wonderful experience at this hotel! The exceptional service from the staff truly made my stay memorable. I particularly loved the luxurious room features and the high-quality breakfast. While the rooftop views were stunning, I wish there were more unique dining options available in the evening.
Rooms
10.0
The rooms were incredibly luxurious, spacious, and had modern decor that made me feel right at home. The comfortable bedding ensured a restful night's sleep.
Service
9.0
The attention to detail from the staff was remarkable. Their friendly and proactive assistance really enhanced my overall experience.
Location
10.0
The hotel is centrally located, making it super easy to explore the main attractions in Madrid. I loved how convenient it was to get around the city.
Dining
7.0
Breakfast was a highlight with great options, but I found the dinner offerings to be a bit limited in terms of variety. The creativity in the dishes served was impressive though.
Facilities
9.0
The rooftop area was breathtaking and offered great views of the city, especially at sunset. It was a perfect spot to unwind after a day of exploring.
Luxurious room features
Limited dinner options
Dorothy
United States,
December
2024
9.6/10
I had an amazing stay at this hotel! The service from the staff was truly exceptional, making me feel welcomed and pampered throughout my visit. I loved the high-quality breakfast options, which were a highlight of my mornings. The rooms were luxurious, spacious, and beautifully decorated, adding to the overall experience. One minor downside was that while the rooftop views were stunning, the bar area could get quite busy, given its popularity. Overall, it was a fantastic value for the memorable experience I received.
Rooms
10.0
The rooms were luxurious, spacious, and beautifully decorated, making my stay very comfortable.
Service
10.0
The service from the staff was truly exceptional; they were attentive and proactive in ensuring I had a great experience.
Location
10.0
The hotel's location was perfect for exploring Madrid, with easy access to major attractions, which made my visits seamless.
Dining
9.0
The breakfast offerings were high-quality and delicious, providing a fantastic start to each day of my stay.
Facilities
9.0
The rooftop bar and pool area were stunning, offering beautiful views of the city that enhanced my stay.
Exceptional service
Busy rooftop bar
Helen
United Kingdom,
December
2024
9.2/10
My stay at this hotel was fantastic! The stunning views from the rooftop were a highlight of my trip, especially during sunset. The rooms felt luxurious and spacious, making my experience all the more enjoyable. The breakfast was top-notch, with a variety of delicious options. However, I found the dining options for dinner a bit limited, and some amenities could benefit from an upgrade. Overall, the value for money was excellent considering the level of service received.
Rooms
9.0
The rooms were luxurious and spacious, with modern decor that added to the comfort of my stay.
Service
10.0
The service was impeccable, with staff going above and beyond to ensure a memorable experience.
Location
10.0
Centrally located, I had easy access to all major attractions in Madrid, which made exploring the city a breeze.
Dining
7.0
The breakfast offerings were exceptional, but I felt dinner options were limited compared to the superb morning meals.
Facilities
9.0
The rooftop bar and pool area were delightful, providing a lively atmosphere with stunning views.
David
United States,
October
2024
9.4/10
I had an amazing stay at this hotel! The staff went above and beyond to make my experience memorable, and the breakfasts were truly exceptional – such a great way to start the day. The rooms were spacious and luxurious, with fantastic views from the rooftop. You can't beat the location for exploring Madrid. However, I would have loved some more variety in the dining options.
Rooms
9.0
The rooms were luxurious and spacious, with modern decor and very comfortable bedding.
Service
10.0
The service was outstanding, thanks to the proactive and friendly staff who were always ready to help.
Location
10.0
The hotel is centrally located, making it easy to access major attractions throughout the city.
Dining
7.0
The breakfast offerings were high-quality, but I wished there were more dining options available for other meals.
Facilities
9.0
The rooftop bar and pool area provided stunning views and an enjoyable atmosphere.
John
United Kingdom,
October
2024
9.4/10
My stay at the hotel was truly remarkable, highlighted by the exceptional service from the staff who went out of their way to ensure a memorable experience. The breakfast offerings were a delightful surprise, with a variety of high-quality dishes that I couldn't get enough of. I also loved the luxurious room features and stunning views from the rooftop area, although the price could be a bit on the higher side compared to similar hotels. Overall, it was definitely worth it for the level of service and amenities provided.
Rooms
9.0
The rooms were spacious, luxuriously decorated, and the bedding was incredibly comfortable, making for a restful stay.
Service
10.0
The service was attentive and personalized, with friendly staff who made me feel welcome and valued throughout my stay.
Location
10.0
The hotel is ideally located in the heart of Madrid, making it easy to walk to major attractions and explore the city.
Dining
9.0
The breakfast was high-quality and beautifully presented, truly exceptional compared to other hotels I've stayed at.
Facilities
9.0
Amenities like the rooftop pool and bar were fantastic, featuring great views and a lively atmosphere that enhanced my experience.
Michael
United States,
October
2024
9.8/10
My stay at this hotel was truly exceptional. The staff went above and beyond to make my experience memorable, and the breakfast options were simply delicious with beautiful presentations. I loved the luxurious feel of the rooms and the stunning views from the rooftop bar. However, I felt that the dining options could be further expanded to enhance the overall experience. Overall, I felt I received great value for my money.
Rooms
10.0
The rooms were spacious, beautifully decorated, and incredibly comfortable, making my stay even more enjoyable.
Service
10.0
The service was outstanding, with staff members being very attentive and eager to ensure everything was perfect during my stay.
Location
10.0
The hotel is centrally located, providing easy access to all the major attractions in Madrid, which made exploring the city a breeze.
Dining
8.0
The breakfast was fantastic, featuring a variety of high-quality dishes that were both creative and delicious. However, I wish there were more dining options available during the day.
Facilities
9.0
I loved the rooftop area, which not only provided a lively atmosphere but also stunning views of the city, especially during sunset.
Samantha
United Kingdom,
September
2024
9.8/10
My stay at the hotel was truly remarkable, with exceptional service from the staff and a luxurious room that was both spacious and modern. I especially loved the high-quality breakfast and the stunning views from the rooftop bar. One downside was that the dining options were limited outside of breakfast, and some amenities like the gym could use a little upgrading. Overall, it offers fantastic value for money, especially given its central location and great vibe.
Rooms
9.0
The rooms were luxurious, spacious, and had modern decor with comfortable bedding.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure a memorable stay.
Location
10.0
Centrally located, the hotel made it very easy to access main attractions in Madrid.
Dining
7.0
The breakfast offering was superb, but I found the other dining options a bit limited.
Facilities
9.0
Facilities were impressive, especially the rooftop area with amazing views and lively atmosphere.
Exceptional service
Limited dining options
John
United States,
August
2024
9.2/10
My stay at the hotel was fantastic, characterized by exceptional service from the staff and a luxurious atmosphere. I really enjoyed the high-quality breakfast and the stunning views from the rooftop bar. The room was spacious and elegantly decorated. However, I wish there were more unique dining options available, and while the amenities were great, a few were slightly outdated. Overall, the value for the price paid was exceptional.
Rooms
9.0
The rooms were spacious and beautifully decorated, providing a truly luxurious experience.
Service
10.0
The service was outstanding, with staff members going out of their way to ensure I had everything I needed.
Location
10.0
Centrally located, the hotel made it incredibly easy to explore all the major attractions in Madrid.
Dining
8.0
The breakfast was exceptional with a variety of delicious options, but I felt more unique culinary offerings would enhance the overall dining experience.
Facilities
8.0
Facilities were great, especially the rooftop bar with stunning views, but I noticed a couple of amenities could use modern updates.
Rodney
United States,
July
2024
9.0/10
I had an exceptional experience at Thompson Madrid. The hotel boasts luxurious room features and modern amenities that made my stay very comfortable. I particularly loved the high-quality breakfast and stunning views from the rooftop. The staff was incredibly attentive and contributed to a welcoming atmosphere. However, it would have been nice to see even more diverse dining options, as the main restaurant had a limited selection.
Rooms
9.0
The rooms were spacious, beautifully decorated, and had comfortable bedding that ensured a restful night's sleep.
Service
10.0
The staff provided attentive service; I particularly appreciated the proactive assistance from the concierge with local recommendations.
Location
10.0
Centrally located, the hotel made it easy to explore Madrid's major attractions on foot.
Dining
7.0
Breakfast was top-notch, with delicious dishes that were beautifully presented. However, I wish there had been more variety for lunch and dinner.
Facilities
9.0
The hotel features great amenities, including a stunning rooftop bar and pool area that I thoroughly enjoyed.